Frequently Asked Questions

Do I need any experience to hire a boat?

No experience required! The Gloucester & Sharpeness canal is a great place to get to grips with boat handling, the waterway is wide and there are no currents. Full training and safety brief will be provided.

Do I need to book in advance?

Booking in advance is highly recommended, however you are welcome to turn up on the day and we'll do our best to fit you in.

How old do I have to be to hire a boat?

The minimum age to book and hire is 18 years old. Each adult can supervise up to 4 children under the age of 12.

Which payment methods do you accept?

Advance bookings are paid for in full online. Card & cash payments can also be made for hires on the day.

Where can I go on the boat?

Anywhere along the Gloucester & Sharpness Canal. In 3 hours you should be able to travel as far as Sellars Bridge and back. Travelling through the lock onto the River Severn is not currently permitted.

What if my boat runs out of battery?

We'll never send you out without enough charge for your trip.

For your assurance, the motors have a screen displaying battery percentage and remaining time, much easier than checking the fuel level in a petrol tank!

Can I bring my dog?

Dogs are welcome aboard. We ask that you specify any dogs at the time of booking. We cannot provide any floatation devices for pets so they are carried at your own risk.

Where can I park?

The closest carpark is on Southgate Street, which is right next to us (prices from £1.40 per hour).

Do I need to pay a deposit?

You will need to leave us with your payment card and photo ID for the duration of your hire. Alternatively £100 in cash. For more info please read our terms and conditions.

What if I'm late back?

Please arrive back at the specified time as being late may affect someone else's hire. There is a late charge of £30 per 15 minutes.

Can I leave the boat during the hire?

No. You are welcome to let passengers on and off the boat during your hire however for security reasons the boat must be attended at all times.

What if it rains?

Boat canopies coming soon!
We cannot refund or reschedule your booking in cases of bad weather, unless conditions make travel unsafe. We will contact you as soon as possible if this is the case.

Can I play music on board?

Yes you are welcome to play music whilst hiring the boat, please be respectful to others and keep the volume to reasonable levels.

Can I drink alcohol on the boat?

You may take a couple of drinks (no spirits) to enjoy whilst out on the water.  The captain (driver) of the boat must not drink or be drunk for the duration of hire. See our terms and conditions for more details.

Can I use the boat for fishing?

Fishing permits can be obtained from Winget Angling Club at the link below. We cannot provide any additional insurance to cover fishing activities. https://canalrivertrust.org.uk/enjoy-the-waterways/fishing/fishery-list/377-winget-angling-club

How do I find you?

You'll find us on the "Barge Arm" of the Gloucester Docks. Opposite to the National Waterways museum and in front the Blue Bamboo Bar.